Privacy Policy
Introduction
Welcome to Dine Terrace. We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with our restaurant, website, and services.
- We are located at 1 Sunset Terrace, Sydney NSW 2000, Australia.
- This policy applies to all visitors, customers, and event guests.
- We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
Reservation and Contact Details
When you book a table or contact us, we collect your name, email address, phone number, and any details you provide about your dining preferences or special requests.
- Phone: +61 5 2370 5196
- Email: [email protected]
- We may also collect dietary requirements or accessibility needs.
Event Booking Information
For private events or Sunset Terrace Club experiences, we collect additional details such as event date, number of guests, and any specific arrangements. No financial information is collected online; payments are processed securely in person or via approved third-party providers. We do not collect or store any gambling-related financial data.
Website Usage Data
We may automatically collect non-personal information such as IP address, browser type, and pages visited to improve our website and services. This data is aggregated and does not identify you personally. We use cookies as described in our Cookie Policy.
How We Use Your Information
Service Delivery
We use your information to manage reservations, coordinate events, and provide the best possible dining experience.
- Confirming bookings and sending reminders.
- Accommodating special requests.
- Communicating about changes or cancellations.
Marketing Communications
With your consent, we may send you updates about special events, menu changes, or Sunset Terrace Club evenings. You can opt out at any time. We never sell your personal information to third parties. Marketing emails include an unsubscribe link.
Legal and Safety
We may use your information to comply with legal obligations, resolve disputes, and ensure the safety of our guests and staff. This includes age verification for Sunset Terrace Club events (18+ only). No gambling-related financial data is processed.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted service providers who assist us in operating our website, processing reservations, or managing events. These providers are contractually obligated to protect your data. Examples include reservation platforms and email marketing services. We do not share information with gambling operators or casinos.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests. We will notify you unless prohibited by law.
Data Security
Security Measures
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, or disclosure.
- Secure servers and encrypted connections for online forms.
- Access to personal information is restricted to authorized staff.
- Regular review of security practices.
Data Retention
We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Reservation data is typically kept for 12 months. Event booking data may be kept longer for legal reasons.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. Contact us using the details below. We will respond within a reasonable timeframe.
Opt-Out
You can opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly. Opt-out requests are processed promptly.
Complaints
If you have a complaint about how we handle your personal information, please contact us. We will investigate and respond. You may also contact the Office of the Australian Information Commissioner (OAIC).
Sunset Terrace Club Privacy Note
Entertainment Only
The Sunset Terrace Club offers casino-themed entertainment such as poker, roulette, and blackjack. No online gambling, deposits, or player accounts are involved. We do not collect or store any gambling-related financial information. Age verification (18+) may be required for entry. No personal data is shared with gambling operators.
Contact Us
Privacy Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone: +61 5 2370 5196
- Email: [email protected]
- Address: 1 Sunset Terrace, Sydney NSW 2000, Australia